Privacy policy

PRIVACY POLICY :

 

RedBerry Food Delivery Service

1. Introduction

At RedBerry Food Delivery Service (“RedBerry”, “we”, “our”, “us”), we value the privacy of our users and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and related services. By using our app, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide while registering, placing an order, or contacting support. This may include your name, phone number, email address, delivery address, and payment details. We may also collect non-personal data such as device information, location data, and app usage patterns to improve user experience and ensure smooth service operation.

3. How We Use Your Information

Your information is used solely to provide and enhance our services, including processing orders, confirming deliveries, sending updates, and improving the performance of our app. We may also use your contact information to communicate offers, promotions, or important service updates. RedBerry does not sell, rent, or share user data with unauthorized third parties. Any sharing of information is done strictly to complete orders or comply with legal obligations.

4. Data Protection and Security

We use advanced security measures to protect your personal data against unauthorized access, alteration, or disclosure. All payment transactions are processed through secure and trusted gateways. While we take all reasonable precautions to keep your data safe, RedBerry cannot be held responsible for security breaches beyond our control, such as third-party system failures or internet vulnerabilities.

5. Policy Updates and Contact Information

RedBerry reserves the right to modify or update this Privacy Policy at any time to reflect changes in technology, legal requirements, or business operations. Updated policies will be posted within the app or on our official platforms. By continuing to use the app after such changes, you acknowledge and accept the revised policy. For questions or concerns regarding privacy, users can contact us at support@redberrydelivery.com.